Contact Us

We're Here to Help

Have a question, concern, or feedback? We'd love to hear from you. Our customer support team is dedicated to providing you with the best possible experience.

Customer Support

For questions about orders, products, shipping, or returns, please contact our customer support team. We aim to respond to all inquiries within 24-48 business hours.

Email: support@xenburn.com

Order Inquiries

If you have questions about an existing order, please include your order number in your message. This helps us locate your order quickly and provide accurate assistance.

Product Questions

Curious about our ingredients, how to use XenBurn patches, or whether our product is right for you? Our team is happy to answer your questions. For medical-related questions, we always recommend consulting with a healthcare professional.

Returns and Refunds

Need to return a product or request a refund? Please review our Refund Policy first, then contact our support team with your order number and reason for the return.

Business Inquiries

For partnership opportunities, wholesale inquiries, or press requests, please contact us at the email above with "Business Inquiry" in the subject line.

Feedback

We value your feedback! Whether you have a suggestion for improvement or want to share your experience with XenBurn, we want to hear from you. Your input helps us serve you better.

Response Times

Our customer support team operates Monday through Friday, 9:00 AM to 5:00 PM EST. We strive to respond to all inquiries within 24-48 business hours. During peak periods, response times may be slightly longer.

Retailer Information

BuyGoods is the retailer of XenBurn products. BuyGoods is a registered trademark of BuyGoods, a Delaware corporation located at 1201 N Orange Street Suite #7223, Wilmington, DE, 19801, USA.